All Systems Operational

About This Site

Welcome to the University of Massachusetts Lowell status page. This page communicates any issues with our services, including planned and unplanned outages. Status updates for intercampus services, including SiS and HR Direct, are provided by the UMass Shared Services status page.

Academic Technology Operational
Canvas Operational
Blackboard Operational
vLabs Operational
Echo360 (Lecture Capture) Operational
Zoom Operational
Digital Experience Operational
www.uml.edu Operational
myUML (formerly Now/Student Dashboard) Operational
Transit Operational
DX API Operational
DX Apps Operational
DX Single Sign-On Operational
stage.uml.edu Operational
Tridion CMS Operational
Faculty Sites Operational
Collaboration Tools Operational
Email Operational
Microsoft Teams Operational
OneDrive Operational
List Server Operational
ERP / Line of Business Software Operational
Salesforce Operational
PeopleSoft Applications Operational
DocuSign Operational
Slate Operational
ChatGPT Operational
General Backend Services Operational
Document Management (Softdocs/Etrieve) Operational
Connectivity Operational
Campus Internet Operational
Wi-Fi Operational
Network Infrastructure Operational
VPN Operational
Telephony Operational
DNS Operational
Call Center Operational
Printing Operational
Internet & Cloud Websites Operational
Unity Research Computing Platform Operational
Authentication and Security Operational
Self-Service Password Reset Operational
Microsoft Entra single sign-on (SSO) Operational
Active Directory Operational
Multifactor Authentication Operational
Cybersecurity Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
May 5, 2026

No incidents reported today.

May 4, 2026
Resolved - The failed firewall has been replaced and all connectivity to the cluster has been restored.
May 4, 09:03 EDT
Identified - Update: As of 1:00 p.m. on Thursday, April 30, the UMass Research Computing and Data team has identified a hardware failure with the Unity firewall. We are in contact with our vendor and are expediting a replacement firewall. Our current estimate is that it will be installed and configured by tomorrow afternoon.
Apr 30, 14:09 EDT
May 3, 2026

No incidents reported.

May 2, 2026

No incidents reported.

May 1, 2026

No incidents reported.

Apr 30, 2026
Apr 29, 2026

No incidents reported.

Apr 28, 2026

No incidents reported.

Apr 27, 2026

No incidents reported.

Apr 26, 2026
Completed - The scheduled maintenance has been completed.
Apr 26, 17:00 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 24, 16:00 EDT
Scheduled - Scheduled maintenance on the HR Direct system will be performed from Friday, April 24, 2026 at 4:00 p.m. through Sunday, April 26, 2026 at 5:00 p.m.

During this time, HR Direct will be unavailable.

After the maintenance is complete, if you experience issues logging in or navigating the system, please clear your browser cache and history and try again.

We appreciate your understanding as we continue to improve IT services across campus.

Apr 23, 13:17 EDT
Apr 25, 2026

No incidents reported.

Apr 24, 2026
Apr 23, 2026

No incidents reported.

Apr 22, 2026

No incidents reported.

Apr 21, 2026

No incidents reported.