All Systems Operational

About This Site

Welcome to the University of Massachusetts Lowell status page. This page communicates any issues with our services, including planned and unplanned outages. Status updates for intercampus services, including SiS and HR Direct, are provided by the UMass Shared Services status page.

Academic Technology Operational
Canvas Operational
Blackboard Operational
vLabs Operational
Echo360 (Lecture Capture) Operational
Zoom Operational
Digital Experience Operational
www.uml.edu Operational
myUML (formerly Now/Student Dashboard) Operational
Transit Operational
DX API Operational
DX Apps Operational
DX Single Sign-On Operational
stage.uml.edu Operational
Tridion CMS Operational
Faculty Sites Operational
Collaboration Tools Operational
Email Operational
Microsoft Teams Operational
OneDrive Operational
Skype for Business Operational
List Server Operational
Zoom Operational
ERP / Line of Business Software Operational
Salesforce Operational
PeopleSoft Applications Operational
DocuSign Operational
Slate Operational
ChatGPT Operational
General Backend Services Operational
Document Management (Softdocs/Etrieve) Operational
Connectivity Operational
Campus Internet Operational
Wi-Fi Operational
Network Infrastructure Operational
VPN Operational
Telephony Operational
DNS Operational
Call Center Operational
Printing Operational
Internet & Cloud Websites Operational
Authentication and Security Operational
Self-Service Password Reset Operational
Microsoft Entra single sign-on (SSO) Operational
Active Directory Operational
Duo Multifactor Authentication Operational
Cybersecurity Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance

Scheduled Maintenance

PeopleSoft and UMass Shared Services maintenance Feb 1, 2026 04:00-12:00 EST

PeopleSoft Applications and other UMass Shared Services will be undergoing scheduled maintenance Sunday, February 1 4:00 a.m. - 12:00 p.m. EST. As a result of this maintenance, multiple UMass Lowell applications and services may be unavailable or degraded during this time.

Affected systems include:

SiS
HR Direct
Finance
and other UMass Shared Services

Affected Digital Experience systems include:

myUML (formerly Now/Student Dashboard)
Academic Success Alerts
Attendance
Blackboard Course Management (excludes Blackboard LMS)
Blackboard Feed (excludes Blackboard LMS)
Canvas Course Management (excludes Canvas LMS)
Canvas Feed (excludes Canvas LMS)
Course Master
Faculty Portal
Lecture Capture Requests
River Hawk Experience Distinction
UCAPS Photo Uploads

Maintenance updates will be provided on https://status.umassp.edu/

Posted on Jan 28, 2026 - 14:35 EST

Canvas - Quizzes Scheduled Maintenance Feb 1, 2026 06:02-09:02 EST

We will be performing scheduled maintenance on Canvas Quizzes on Sunday, February 1, from 6am to 9am ET. During this time, access to Canvas quizzes may be unavailable. All other functions in Canvas are expected to remain operational. We appreciate your understanding as we continue to improve IT services across campus.
Posted on Jan 29, 2026 - 16:49 EST
Jan 31, 2026

No incidents reported today.

Jan 30, 2026

No incidents reported.

Jan 29, 2026

No incidents reported.

Jan 28, 2026

No incidents reported.

Jan 27, 2026

No incidents reported.

Jan 26, 2026

No incidents reported.

Jan 25, 2026

No incidents reported.

Jan 24, 2026

No incidents reported.

Jan 23, 2026
Resolved - All Microsoft 365 services are operating normally at this time and this incident has been closed.

If you continue to experience issues, please reboot your device. If the issues persist after a reboot, please contact TechServices at 978-934-4357 as those issues are likely unrelated to Microsoft's outage.

Thank you for your patience as Microsoft worked through this incident.

Thank you.

Jan 23, 12:38 EST
Monitoring - As of approximately 4:00 am EST, Microsoft has reported and IT has confirmed that all Microsoft 365 services are operating normally.

If you continue to experience issues, please reboot your device. If issues persist after a reboot please contact TechServices at 978.934.4357 as those issues are likely unrelated to this outage.

Thank you for your patience as Microsoft worked through this incident.

IT will continue to monitor the situation and we anticipate closing this incident before noon today, Friday, January 23.

Thank you.

Jan 23, 05:37 EST
Update - Microsoft continues to actively investigate this widespread issue, but there are no new updates available at this time.

We will provide the next update at 8:00 AM or sooner if more information becomes available.

Jan 22, 21:35 EST
Update - Microsoft continues to actively investigate this widespread issue, but there are no updates available at this time.

We will provide the next update at 9:00 PM or sooner if more information becomes available.

Jan 22, 17:59 EST
Update - Microsoft continues to actively investigate this widespread issue, but there are no updates available at this time.

We will provide the next update at 6:00 PM or sooner if more information becomes available.

Jan 22, 16:10 EST
Identified - UMass Lowell is currently experiencing an outage with email. Outlook and webmail access is intermittent, and email delivery is being delayed inbound and outbound.

Information Technology staff are actively communicating with Microsoft, who manages the Office 365 cloud service, to resolve the issue as quickly as possible.

We will provide the next update at 4:00 PM or sooner if more information becomes available.

Thank you for your patience

Jan 22, 15:05 EST
Jan 22, 2026
Jan 21, 2026

No incidents reported.

Jan 20, 2026

No incidents reported.

Jan 19, 2026
Completed - The scheduled maintenance has been completed.
Jan 19, 23:00 EST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jan 16, 19:00 EST
Scheduled - The UMass President's office IT will be performing scheduled maintenance on the BuyWays system from Friday, January 16 7:00 pm until Monday, January 19 11:00 pm. During this time, BuyWays access will be unavailable. BuyWays should be fully operational again on Tuesday January 20, 2026. The President's office status page can be found here: https://status.umassp.edu/
Jan 15, 16:25 EST
Jan 18, 2026

No incidents reported.

Jan 17, 2026

No incidents reported.