All Systems Operational

About This Site

Welcome to the University of Massachusetts Lowell status page. This page communicates any issues with our services, including planned and unplanned outages. Status updates for intercampus services, including SiS and HR Direct, are provided by the UMass Shared Services status page.

Academic Technology Operational
Canvas ? Operational
Blackboard Operational
vLabs ? Operational
Echo360 (Lecture Capture) Operational
Zoom Operational
Digital Experience Operational
www.uml.edu Operational
myUML (formerly Now/Student Dashboard) Operational
Transit ? Operational
DX API Operational
DX Apps Operational
DX Single Sign-On Operational
stage.uml.edu Operational
Tridion CMS Operational
Faculty Sites ? Operational
Collaboration Tools Operational
Email Operational
Microsoft Teams Operational
OneDrive ? Operational
Skype for Business ? Operational
List Server Operational
Zoom Operational
ERP / Line of Business Software Operational
Salesforce Operational
PeopleSoft Applications ? Operational
DocuSign ? Operational
Slate ? Operational
ChatGPT ? Operational
General Backend Services Operational
Connectivity Operational
Campus Internet Operational
Wi-Fi Operational
Network Infrastructure Operational
VPN Operational
Telephony Operational
DNS Operational
Call Center Operational
Printing ? Operational
Authentication and Security Operational
Self-Service Password Reset ? Operational
Microsoft Entra single sign-on (SSO) Operational
Active Directory ? Operational
Duo Multifactor Authentication Operational
Cybersecurity Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance

Scheduled Maintenance

SiS maintenance Oct 17, 2025 16:00 - Oct 19, 2025 12:00 EDT

SiS will be undergoing scheduled maintenance Friday, October 17 4:00 PM EDT through Sunday, October 19 12:00 PM EDT. As a result of this maintenance, multiple UMass Lowell applications and services will be unavailable during this time.

Affected systems include:

SiS

Affected Digital Experience systems include:

myUML (formerly Now/Student Dashboard)
Academic Success Alerts
Attendance
Blackboard Course Management (excludes Blackboard LMS)
Blackboard Feed (excludes Blackboard LMS)
Canvas Course Management (excludes Canvas LMS)
Canvas Feed (excludes Canvas LMS)
Course Master
Lecture Capture Requests
River Hawk Experience Distinction
UCAPS Photo Uploads

Posted on Oct 03, 2025 - 15:01 EDT
Oct 14, 2025

No incidents reported today.

Oct 13, 2025

No incidents reported.

Oct 12, 2025

No incidents reported.

Oct 11, 2025

No incidents reported.

Oct 10, 2025

No incidents reported.

Oct 9, 2025

No incidents reported.

Oct 8, 2025

No incidents reported.

Oct 7, 2025

No incidents reported.

Oct 6, 2025

No incidents reported.

Oct 5, 2025

No incidents reported.

Oct 4, 2025
Resolved - This incident has been resolved.
Oct 4, 09:04 EDT
Update - The Document Imaging system is now available and all Document Imaging services are work normally. UMass Lowell IT will continue to monitor the service to ensure its availability.
Oct 3, 12:18 EDT
Update - The Document Imaging system is now available and all Document Imaging services are work normally. UMass Lowell IT will continue to monitor the service to ensure its availability.
Oct 3, 12:17 EDT
Update - The UMass President's Office continues to investigate this issue. An update will be posted here by noon.
Oct 3, 10:46 EDT
Investigating - The Document Imaging system is unavailable. The UMass Presidents Office is investigating. An update will be posted here by 10am.
Oct 3, 08:57 EDT
Oct 3, 2025
Oct 2, 2025

No incidents reported.

Oct 1, 2025

No incidents reported.

Sep 30, 2025

No incidents reported.