All Systems Operational

About This Site

Welcome to the University of Massachusetts Lowell status page. This page communicates any issues with our services, including planned and unplanned outages. Status updates for intercampus services, including SiS and HR Direct, are provided by the UMass Shared Services status page.

Uptime over the past 90 days. View historical uptime.
Academic Technology Operational
Canvas Operational
Blackboard Operational
vLabs Operational
Echo360 (Lecture Capture) Operational
Zoom Operational
Digital Experience Operational
www.uml.edu Operational
myUML (formerly Now/Student Dashboard) Operational
Transit Operational
DX API Operational
DX Apps Operational
DX Single Sign-On Operational
stage.uml.edu Operational
Tridion CMS Operational
Faculty Sites Operational
Collaboration Tools Operational
Email Operational
Microsoft Teams Operational
OneDrive Operational
Skype for Business Operational
List Server Operational
Zoom Operational
ERP / Line of Business Software Operational
Salesforce Operational
PeopleSoft Applications Operational
DocuSign Operational
Slate Operational
ChatGPT Operational
General Backend Services Operational
Connectivity Operational
90 days ago
100.0 % uptime
Today
Campus Internet Operational
Wi-Fi Operational
Network Infrastructure Operational
VPN Operational
Telephony Operational
DNS Operational
Call Center Operational
Printing Operational
Internet & Cloud Websites Operational
90 days ago
100.0 % uptime
Today
Authentication and Security Operational
Self-Service Password Reset Operational
Microsoft Entra single sign-on (SSO) Operational
Active Directory Operational
Duo Multifactor Authentication Operational
Cybersecurity Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

No incidents or maintenance related to this downtime.

Scheduled Maintenance

Scheduled Wi-Fi Maintenance Dec 23, 2025 08:30-16:30 EST

The university's Wi-Fi environment will undergo scheduled maintenance on Tuesday, December 23, 2025 from 9:00 AM to 4:00 PM.

* During this time, there may be intermittent Wi-Fi connectivity issues while this work is performed.
* This will affect both the "UMassLowell" and "eduroam" Wi-Fi networks.
* All wired network services and Internet services will be unaffected by this maintenance.

We appreciate your understanding as we continue to maintain and improve Wi-Fi services.
Posted on Dec 15, 2025 - 15:56 EST
Dec 22, 2025

No incidents reported today.

Dec 21, 2025

No incidents reported.

Dec 20, 2025

No incidents reported.

Dec 19, 2025
Network Outage in Dugan
Resolved - This issue is resolved
Dec 19, 19:05 EST
Update - We are continuing to monitor for any further issues.
Dec 19, 19:05 EST
Monitoring - At this time, Information Technology has restored network connectivity in Dugan. IT will continue to monitor and will close this incident at 3:00 PM today.

If you experience any issues, please contact TechServices at 978.934.4357. Thank you for your patience, and please stay safe during this weather event.
Dec 19, 13:19 EST
Identified - Information Technology has identified the cause of the Dugan network issues. A piece of equipment was damaged during the recent power outage. A Network Services team is onsite and is working to restore connectivity as quickly as possible. We anticipate full restoration before 1:00 PM.

We will continue to update this incident with further details as they become available. Our next update will be at 1:00 PM or if the status changes, whichever comes first.
Dec 19, 12:20 EST
Investigating - Information Technology is aware of an interruption in network connectivity in Dugan Hall. While this is likely due to the recent power outage, we are assessing the situation.

We will update this incident with further details as they become available. We apologize for any inconvenience this may have caused. Our next update will be at 1:00 PM or if the status changes, whichever comes first.
Dec 19, 12:15 EST
Dec 18, 2025

No incidents reported.

Dec 17, 2025

No incidents reported.

Dec 16, 2025

No incidents reported.

Dec 15, 2025

No incidents reported.

Dec 14, 2025

No incidents reported.

Dec 13, 2025

No incidents reported.

Dec 12, 2025

No incidents reported.

Dec 11, 2025

No incidents reported.

Dec 10, 2025

No incidents reported.

Dec 9, 2025
Wi-Fi Connectivity
Resolved - This incident has been resolved.
Dec 9, 16:00 EST
Monitoring - The campus Wi-Fi issue has been resolved. IT will continue to monitor all services to ensure their continued availability. If you have any Wi-Fi issues, please contact Tech Services.
Nov 22, 20:24 EST
Update - As of 4:30 PM, UMass Lowell IT continues to troubleshoot the campus Wi-Fi issue and we have engaged our Wi-Fi vendor in the investigation. Our next update will be at 7 PM or when services are restored, whichever is sooner.
Nov 22, 16:41 EST
Investigating - IT is aware of possible Wi-Fi connectivity issues across campus this afternoon. We are actively investigating and our next update will be at 5:00pm, unless the status changes.
Nov 22, 15:09 EST
Dec 8, 2025

No incidents reported.

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