All Systems Operational

About This Site

Welcome to the University of Massachusetts Lowell status page. This page communicates any issues with our services, including planned and unplanned outages. Status updates for intercampus services, including SiS and HR Direct, are provided by the UMass Shared Services status page.

Academic Technology Operational
Canvas Operational
Blackboard Operational
vLabs Operational
Echo360 (Lecture Capture) Operational
Zoom Operational
Digital Experience Operational
www.uml.edu Operational
myUML (formerly Now/Student Dashboard) Operational
Transit Operational
DX API Operational
DX Apps Operational
DX Single Sign-On Operational
stage.uml.edu Operational
Tridion CMS Operational
Faculty Sites Operational
Collaboration Tools Operational
Email Operational
Microsoft Teams Operational
OneDrive Operational
List Server Operational
ERP / Line of Business Software Operational
Salesforce Operational
PeopleSoft Applications Operational
DocuSign Operational
Slate Operational
ChatGPT Operational
General Backend Services Operational
Document Management (Softdocs/Etrieve) Operational
Connectivity Operational
Campus Internet Operational
Wi-Fi Operational
Network Infrastructure Operational
VPN Operational
Telephony Operational
DNS Operational
Call Center Operational
Printing Operational
Internet & Cloud Websites Operational
Unity Research Computing Platform Operational
Authentication and Security Operational
Self-Service Password Reset Operational
Microsoft Entra single sign-on (SSO) Operational
Active Directory Operational
Multifactor Authentication Operational
Cybersecurity Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance

Scheduled Maintenance

vLabs Infrastructure Maintenance Jun 23, 2026 08:00-11:00 EDT

On Tuesday, June 23, 2026, from 8:00 a.m. to 11:00 a.m., Information Technology will perform scheduled maintenance on the vLabs virtual computer lab system.

During this time, users may experience brief interruptions to vLabs services, including the possibility of disconnected sessions while system components are restarted.

We recommend saving your work prior to the maintenance window.

We appreciate your understanding as we continue to improve IT services across campus.

Posted on Jun 16, 2026 - 10:05 EDT

UMass Lowell Maintenance - Canvas Infrastructure Maintenance - 08 July 2026 Jul 8, 2026 00:00-02:00 EDT

On Wednesday, July 8, 2026, from midnight to 2 a.m. ET, Instructure will perform scheduled maintenance on the Canvas Learning Management System.

During this time, Canvas will be temporarily unavailable for 30 minutes to one hour.

We recommend saving your work prior to the maintenance window.

We appreciate your understanding as we continue to improve IT services across campus.

Posted on Jun 17, 2026 - 13:57 EDT
Jun 18, 2026

No incidents reported today.

Jun 17, 2026

No incidents reported.

Jun 16, 2026

No incidents reported.

Jun 15, 2026

No incidents reported.

Jun 14, 2026

No incidents reported.

Jun 13, 2026

No incidents reported.

Jun 12, 2026
Resolved - This incident has been resolved.
Jun 12, 11:15 EDT
Investigating - Information Technology is investigating reports of degraded SiS functionality including search not working and SiS generated report errors. UITS is actively working on the issue.

We will provide additional updates as more information becomes available. We apologize for the inconvenience and appreciate your patience.

Our next update will be provided by 5:00 or sooner if the status changes.

Jun 12, 09:30 EDT
Jun 11, 2026

No incidents reported.

Jun 10, 2026

No incidents reported.

Jun 9, 2026

No incidents reported.

Jun 8, 2026

No incidents reported.

Jun 7, 2026

No incidents reported.

Jun 6, 2026

No incidents reported.

Jun 5, 2026

No incidents reported.

Jun 4, 2026

No incidents reported.