Monitoring - At this time, we believe that all applications are back online and operational. It is possible or likely that some performance issues may persist for the rest of the day. If you are unable to access any applications, please contact TechServices at 978.934.4357 and one of our friendly technicians will be happy to help you.
Please note that outages may still be impacting other campuses and/or companies, so if a single (non-UML) website is unavailable, please contact the provider of that website.
Thank you for your patience as we continue to monitor the situation throughout today and the weekend.
Jul 19, 2024 - 14:41 EDT
Please note that outages may still be impacting other campuses and/or companies, so if a single (non-UML) website is unavailable, please contact the provider of that website.
Thank you for your patience as we continue to monitor the situation throughout today and the weekend.
Jul 19, 2024 - 14:41 EDT
Update - All affected Web Services applications, including myUML, are operational. Additional updates will be provided as events warrant.
Jul 19, 2024 - 08:42 EDT
Jul 19, 2024 - 08:42 EDT
Update - At this time, Blackboard is back up and operational. Email, Teams, and other Microsoft 365 components are experiencing intermittent issues including slow response times. Information Technology continues to monitor the situation and is actively working to implement workarounds to this global IT outage as they become available.
Affected Web Services applications include:
myUML (formerly Now/Student Dashboard)
Academic Success Alerts
Attendance
Blackboard Course Management (excludes Blackboard LMS)
Blackboard Feed (excludes Blackboard LMS)
Canvas Feed (excludes Canvas LMS)
Computer Ordering
Course Master
Lecture Capture Requests
River Hawk Experience Distinction
UCAPS Photo Uploads
Jul 19, 2024 - 08:32 EDT
Affected Web Services applications include:
myUML (formerly Now/Student Dashboard)
Academic Success Alerts
Attendance
Blackboard Course Management (excludes Blackboard LMS)
Blackboard Feed (excludes Blackboard LMS)
Canvas Feed (excludes Canvas LMS)
Computer Ordering
Course Master
Lecture Capture Requests
River Hawk Experience Distinction
UCAPS Photo Uploads
Jul 19, 2024 - 08:32 EDT
Update - At this time, Blackboard is back up and operational. Email, Teams, and other Microsoft 365 components are experiencing intermittent issues including slow response times. Information Technology continues to monitor the situation and is actively working to implement workarounds to this global IT outage as they become available.
Jul 19, 2024 - 08:31 EDT
Jul 19, 2024 - 08:31 EDT
Identified - Multiple applications are partially or completely unavailable as of 7/19 1:20 AM EDT. We have identified the cause and are working with our partners to resolve the issue. Updates will be provided as events warrant.
Affected Web Services applications include:
myUML (formerly Now/Student Dashboard)
Academic Success Alerts
Attendance
Blackboard Course Management (excludes Blackboard LMS)
Blackboard Feed (excludes Blackboard LMS)
Canvas Feed (excludes Canvas LMS)
Computer Ordering
Course Master
Lecture Capture Requests
River Hawk Experience Distinction
UCAPS Photo Uploads
Jul 19, 2024 - 02:22 EDT
Affected Web Services applications include:
myUML (formerly Now/Student Dashboard)
Academic Success Alerts
Attendance
Blackboard Course Management (excludes Blackboard LMS)
Blackboard Feed (excludes Blackboard LMS)
Canvas Feed (excludes Canvas LMS)
Computer Ordering
Course Master
Lecture Capture Requests
River Hawk Experience Distinction
UCAPS Photo Uploads
Jul 19, 2024 - 02:22 EDT
About This Site
Welcome to the University of Massachusetts Lowell status page. This page communicates any issues with our services, including planned and unplanned outages. Status updates for intercampus services, including SiS and HR Direct, are provided by the UMass Shared Services status page.
Academic Technology
Operational
Blackboard
Operational
vLabs
?
Operational
Echo360 (Lecture Capture)
Operational
Zoom
Operational
Web Services
Operational
www.uml.edu
Operational
myUML (formerly Now/Student Dashboard)
Operational
Transit
?
Operational
API
Operational
Internal Applications
Operational
Web Services SSO
Operational
stage.uml.edu
Operational
Tridion CMS
Operational
Faculty Sites
?
Operational
Collaboration Tools
Operational
Email
Operational
Microsoft Teams
Operational
OneDrive
?
Operational
Skype for Business
?
Operational
List Server
Operational
ERP / Line of Business Software
Operational
Salesforce
Operational
PeopleSoft Applications
?
Operational
DocuSign
?
Operational
Slate
?
Operational
Connectivity
Operational
Campus Internet
Operational
Wi-Fi
Operational
Network Infrastructure
Operational
VPN
Operational
Telephony
Operational
DNS
Operational
Call Center
Operational
Authentication and Security
Operational
Self-Service Password Reset
?
Operational
Microsoft Entra single sign-on (SSO)
Operational
Active Directory
?
Operational
Duo Multifactor Authentication
Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.