Monitoring - Microsoft has stated that they have "reverted a change which occurred just prior to impact starting" and that "telemetry is showing significant improvement in availability across the service. Additionally, we've received confirmation from previously impacted users that the issue is no longer occurring."

Both Microsoft and UMass Lowell IT will continue to monitor for the remainder of the day. At this time, if you have any further issues with Outlook, Teams, Sharepoint, or OneDrive, please contact TechServices at 978.934.4357.

Jun 05, 2023 - 12:40 EDT
Identified - Microsoft has acknowledged that an update they applied is causing issues. We have no ETA on resolution, but Microsoft is actively working to restore service availability.
Jun 05, 2023 - 11:33 EDT
Investigating - Microsoft is currently reporting an unspecified issue with Microsoft 365 that is impacting Outlook online, as well as some links in emails. Information Technology is monitoring Microsoft's investigation. This issue is impacting Microsoft customers globally, and it's not limited to UMass Lowell.
Jun 05, 2023 - 10:50 EDT

About This Site

Welcome to the University of Massachusetts Lowell status page. This page communicates any issues with our services, including planned and unplanned outages. Status updates for intercampus services, including SiS and HR Direct, are provided by the UMass Shared Services status page.

Academic Technology Operational
Blackboard Operational
vLabs ? Operational
Echo360 (Lecture Capture) Operational
Zoom Operational
Web Services Operational
www.uml.edu Operational
Student Dashboard (Now) and myUML Operational
RoadsterRoutes ? Operational
API Operational
Internal Applications Operational
Web Services SSO Operational
stage.uml.edu Operational
Tridion CMS Operational
Faculty Sites ? Operational
Collaboration Tools Operational
Email Operational
Microsoft Teams Operational
OneDrive ? Operational
Skype for Business ? Operational
ERP / Line of Business Software Operational
Salesforce Operational
PeopleSoft Applications ? Operational
DocuSign ? Operational
Slate ? Operational
Connectivity Operational
Campus Internet Operational
Wi-Fi Operational
Network Infrastructure Operational
VPN Operational
Telephony Operational
DNS Operational
Authentication and Security Operational
MyPassword ? Operational
Azure AD SSO Operational
Active Directory ? Operational
Duo Multifactor Authentication Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Past Incidents
Jun 9, 2023

No incidents reported today.

Jun 8, 2023

No incidents reported.

Jun 7, 2023

No incidents reported.

Jun 6, 2023

No incidents reported.

Jun 5, 2023
Resolved - This incident has been resolved.
Jun 5, 10:49 EDT
Identified - Information Technology is aware of some availability issues with vLabs. We don't believe this is impacting many users because it is summer, but we are working on resolving the issues as quickly as possible.
May 22, 08:52 EDT
Jun 4, 2023

No incidents reported.

Jun 3, 2023

No incidents reported.

Jun 2, 2023

No incidents reported.

Jun 1, 2023

No incidents reported.

May 31, 2023

No incidents reported.

May 30, 2023

No incidents reported.

May 29, 2023

No incidents reported.

May 28, 2023

No incidents reported.

May 27, 2023

No incidents reported.

May 26, 2023

No incidents reported.