Outbound International Phone Calls

Incident Report for UMass Lowell

Resolved

This incident has been resolved.
Posted Aug 30, 2022 - 15:34 EDT

Monitoring

The issue with international dialing has been resolved. We will continue to monitor our systems to ensure services are working properly.
Posted Aug 30, 2022 - 10:29 EDT

Identified

The university's telephone carrier has identified the cause of the international calling issue and is implementing a fix now. This status page will be updated when more information is available.
Posted Aug 29, 2022 - 21:19 EDT

Investigating

We are experiencing problems making outbound phone calls to some international numbers including those in Ghana, Nepal, and Nigeria. Our carrier is investigating the issue. This status page will be updated when more information is available.
Posted Aug 29, 2022 - 14:11 EDT
This incident affected: Connectivity (Telephony).
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