Widespread power outage
Incident Report for UMass Lowell
Resolved
This incident has been resolved.
Posted Dec 20, 2023 - 08:46 EST
Monitoring
Power has been fully restored to the campus and all IT services are available in all buildings. IT will continue monitoring services to ensure their availability.
Posted Dec 19, 2023 - 12:29 EST
Update
FYI: every campus building has a battery backup system to provide short term power for network services during an outage. As these batteries run down, network services such as WiFi will no longer be available in those locations.

Please note that all phone services to/from campus, 911 services, and police dispatch are available assuming you have power to your phone or laptop. All IT services continue to be 100% available from off-campus.

This page will be updated as more information becomes available.
Posted Dec 18, 2023 - 12:46 EST
Investigating
We are aware of a widespread power outage affecting the UMass Lowell campus. Many IT services are also affected. This page will be updated as we have more information.
Posted Dec 18, 2023 - 11:10 EST
This incident affected: Connectivity (Campus Internet, Wi-Fi, Network Infrastructure, VPN, Telephony, DNS).